This Article will remain close to my heart, as i enter the dream company of my life. For that matter any Oracle DBA would want to. I will talk about how a day is spent in Oracle Support (Metalink) as its otherwise called. The day begins at 7.00 Am in India. Throughout this article/blog you will enjoy all funny things that happen inside this office! Metalink is a place like a call center, not exactly a call center but a product support center.Customers of ORACLE log service request's via metalink an online portal. You must be knowing http://metalink.com is the wesite. The above screen that you see is the one the one that customer's( the ones who sign our paycheques) use to do all activities with no other options left! Ha Ha Ha...
Well, It all begins like this... At 7.00 Am IST (Indian Stretched Time )the Office begin people are all set to come in at the stretched time 8.00 or 8.30 AM it includes me ;) Before our shift is the OZ ki Teezi shift. U know what i mean mate;) These guys are extremely mean. They always wanna wait for escalations etc.. Engineer not @ Desk. Called engineer, no response in chat blah blah blah... What Next? Arey Sev 1 Yaar... You know what that mean's God Just gifted you with a baby boy! No i m kidding guys. Severity 1 SR in your Q. Call's to Someone on the other side of the globe. Gaalis from a person whom u've never met, and gyan from your manager for no mistakes of yours. on top of it u have some piece of s***called fatmatrix. Ladda mileaga was the dialogue used by one of my neighbours(Also called Baavle) Trust me i don't know what that means. Chalo guys kaa pee ke aathe hai says another neighbour of mine. This guy's second name is Government!ya can u beat that! Hey i ll come in 5 minutes yaar sev1 aagya is the usaual statement that i utter in mild tone.
Oye Caty chal, OB says promptly. Tu Chal mein aatha hoon. Dei Kelavi piya (Hey u old Ass). This time i m forced to go. Thale, ARE, The laughing machine(AS2) and I are the ones in the company. Eating Breakfast, bitching about the guy in the other part of the world, and about the so called people who manage us. While this is over thale says "Oru Game Podalam" (Let's play snook for a while). Aiyoo i have sev1 i sulk as usual. So everybody has sev1 AS2 has to say promptly .Customers can wait man was his usual statement.Back to work. Ah ! i forgot amidst all this drama there is person called CTC in every team( Bechara, Does social service and get's his A** F***** for no reason.) The saddest job one could ever get on Earth is not Begging trust me its CTC. Ok the day moves on slowly. Ping pongs here and there. People on the other side of the world scolding you on what we handle called Service Requests!
Thale comes into my cubicle, sir come lets go for a tender coconut break. Yeah lets go. Break time. Some more bitching and general talks. Thanks to the so called thing called tobacco. We could like talk for hours on it. It reminds me of the nursery rhyme "Some like it hot, some like it cold". Hot referring to ciggarate n cold referring to manikchand ha ha ha. We work for some more time. Lunch time time it is. We watch some television in the Cafeteria of course our dirty mouths has to open and pass comments on all good looking chics in the office. Oh yeah when i say chics i gert reminded of a frustrated soul in my group Ho is his pet name like i call him ;) Hes always gives guest appearance, but you never know what this guy is capable of. I wish i had a girlfriend like her cha! The usual male dialogues. I often wonder what the females would talk about? In between this time frame of working on SR's and breaks you would have fought with a million guys for millions of reasons. At the end of the day you feel was all those things required? like a normal human. But then the devil inside you says Oh Hell yeah you did the right thing by screwing him :) After all the world is not such a friendly place.
After so much of halla, hungama guys 3.30 time to packup lets go home.No its time to go to the club. Khel kood ke aathe hai someone utters. Few people spend hours in the Gym. Few in the pool room. They come back work. This thing goes on and on and on. Its never ending story. The day goes one like that, discussions, meetings, gaalis, gyan, comments, bitching, trainings.unplanned Absenses, Queue , Backlogs, ARE, CTC, improvement ares, satmatrix what not. Corporate world is complex. But Life at Metalink is a mix of complexions and computations! if your calculation turns out right you win, if not you might loose. I'd like to end this post by saying "Opinion is like an asshole
every one has one"!
DISCLAIMER:: Do Not assume that do not work at all! The most occasions we really slog our asses out. Trust me this job is no joke.
Testimony::
This note might be unrelated to my post. More of a Testimony. I created an account with blogspot 5-6 months ago. well i dint know what to write and when to write. As its rightly said " There's a time for everything". Inspired by my friends Suresh and Abhishek. I decided to shamelessly adapt thier idea of blogging. And Trust me its the best way one could express his idea's and thoughts. There is no Boss here, You are your own boss! whatever you wirte is correct . Right or wrong people accept it.
Well, It all begins like this... At 7.00 Am IST (Indian Stretched Time )the Office begin people are all set to come in at the stretched time 8.00 or 8.30 AM it includes me ;) Before our shift is the OZ ki Teezi shift. U know what i mean mate;) These guys are extremely mean. They always wanna wait for escalations etc.. Engineer not @ Desk. Called engineer, no response in chat blah blah blah... What Next? Arey Sev 1 Yaar... You know what that mean's God Just gifted you with a baby boy! No i m kidding guys. Severity 1 SR in your Q. Call's to Someone on the other side of the globe. Gaalis from a person whom u've never met, and gyan from your manager for no mistakes of yours. on top of it u have some piece of s***called fatmatrix. Ladda mileaga was the dialogue used by one of my neighbours(Also called Baavle) Trust me i don't know what that means. Chalo guys kaa pee ke aathe hai says another neighbour of mine. This guy's second name is Government!ya can u beat that! Hey i ll come in 5 minutes yaar sev1 aagya is the usaual statement that i utter in mild tone.
Oye Caty chal, OB says promptly. Tu Chal mein aatha hoon. Dei Kelavi piya (Hey u old Ass). This time i m forced to go. Thale, ARE, The laughing machine(AS2) and I are the ones in the company. Eating Breakfast, bitching about the guy in the other part of the world, and about the so called people who manage us. While this is over thale says "Oru Game Podalam" (Let's play snook for a while). Aiyoo i have sev1 i sulk as usual. So everybody has sev1 AS2 has to say promptly .Customers can wait man was his usual statement.Back to work. Ah ! i forgot amidst all this drama there is person called CTC in every team( Bechara, Does social service and get's his A** F***** for no reason.) The saddest job one could ever get on Earth is not Begging trust me its CTC. Ok the day moves on slowly. Ping pongs here and there. People on the other side of the world scolding you on what we handle called Service Requests!
Thale comes into my cubicle, sir come lets go for a tender coconut break. Yeah lets go. Break time. Some more bitching and general talks. Thanks to the so called thing called tobacco. We could like talk for hours on it. It reminds me of the nursery rhyme "Some like it hot, some like it cold". Hot referring to ciggarate n cold referring to manikchand ha ha ha. We work for some more time. Lunch time time it is. We watch some television in the Cafeteria of course our dirty mouths has to open and pass comments on all good looking chics in the office. Oh yeah when i say chics i gert reminded of a frustrated soul in my group Ho is his pet name like i call him ;) Hes always gives guest appearance, but you never know what this guy is capable of. I wish i had a girlfriend like her cha! The usual male dialogues. I often wonder what the females would talk about? In between this time frame of working on SR's and breaks you would have fought with a million guys for millions of reasons. At the end of the day you feel was all those things required? like a normal human. But then the devil inside you says Oh Hell yeah you did the right thing by screwing him :) After all the world is not such a friendly place.
After so much of halla, hungama guys 3.30 time to packup lets go home.No its time to go to the club. Khel kood ke aathe hai someone utters. Few people spend hours in the Gym. Few in the pool room. They come back work. This thing goes on and on and on. Its never ending story. The day goes one like that, discussions, meetings, gaalis, gyan, comments, bitching, trainings.unplanned Absenses, Queue , Backlogs, ARE, CTC, improvement ares, satmatrix what not. Corporate world is complex. But Life at Metalink is a mix of complexions and computations! if your calculation turns out right you win, if not you might loose. I'd like to end this post by saying "Opinion is like an asshole
every one has one"!
DISCLAIMER:: Do Not assume that do not work at all! The most occasions we really slog our asses out. Trust me this job is no joke.
Testimony::
This note might be unrelated to my post. More of a Testimony. I created an account with blogspot 5-6 months ago. well i dint know what to write and when to write. As its rightly said " There's a time for everything". Inspired by my friends Suresh and Abhishek. I decided to shamelessly adapt thier idea of blogging. And Trust me its the best way one could express his idea's and thoughts. There is no Boss here, You are your own boss! whatever you wirte is correct . Right or wrong people accept it.
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